Returns & Exchanges

ELVINE offers a 30-day return policy for all unworn items in their original packaging, ensuring you find the perfect fit and style for your wardrobe. We strive to make your shopping experience as seamless as possible with a straightforward exchange and refund process.

Return Process

• 1.
  Register Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original shipping box or a similar protective package, ensuring all original tags and labels are still attached.

• 3.
  Attach the Label

  Print the prepaid shipping label provided in the portal and securely fix it to the outside of your package, covering any previous delivery marks.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized carrier drop-off point and keep your receipt for tracking until your refund is processed.